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Come visit us at our office here in Boise Idaho & have your card upgraded!
We operate by appointment only. Please schedule your appointment at least 24 hours in advance & await email / phone call confirmation.
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Frequently Asked Questions
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Engraven GUARANTEES this process is safe or YOUR MONEY BACK!
Engraven Card Co. is a Federally recognized corporation, & holds one of a kind USPTO Patent Pending Technology.
"Where is my card going?"
First, your card gets delivered to our secure, locked, PO box. All orders are processed and fulfilled SAME DAY as receiving from our Facility in Boise, Idaho. upon receiving your card, you will be notified, and sent return tracking information.
"Is my information safe?"
Your personal card information is never stored, displayed, or viewed by any person(s) other than the Payment Compliance Certified staff of Engraven. Through the combination of our SSL (Secure Socket Layer) encrypted website as well as our secure transaction processing system by Stripe.com, we GUARANTEE safe keeping of your personal information when in possession of your card(s).
Your card WILL NOT be charged by Engraven during the upgrade process. We recommend you temporarily "freeze / lock" your card before shipping it to us.
On average, the total turnaround time is 4-6 business days!
We provide you with a FREE priority USPS shipping label. Once you ship your card, it will take 2 days to arrive at our facility.
We fulfil your order the SAME DAY as receiving! That's right! We drop off your card the same day to FedEx with an express shipping label.
We specialize in quick service to ensure you are without your card for the least amount of time possible!
- Order and Confirmation: Once you've completed your order on our website, watch for an email containing shipping instructions and next steps.
- Prepaid Shipping: We've got you covered. We'll Email you a prepaid shipping label along with instructions to make sending your old card to our Boise, Idaho facility hassle-free.
- Swift Transformation: Our expert team gets to work. We transfer all the data from your existing plastic card to your new, gleaming metal card using our cutting-edge technology.
- EMV Chip Magic: Our Patent Pending Technology works its magic. We carefully extract the EMV chip from your original card and place it securely onto your new metal card.
- Fast Turnaround: We're all about speed. On average, our USA customers receive their new metal card within 4-6 business days from sending in their old card.
- Original Card Returns: Worried about saying goodbye? Don't be. Your original card, along with your freshly minted personalized metal card, will be on their way back to you.
Important Note: Remember, once we've transferred your EMV chip, your original plastic card won't be functional anymore. But with your new metal card, you're all set to embrace a new era of payments!
Visit our FAQ Page HERE
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